Each day, our news is filled with shocking revelations of corruption: in sports, entertainment, education, government, healthcare, business, and other fields. The costs are high: severe loss of credibility of institutions/individuals and damage to the personal lives of those people impacted.

What is the root cause of these failures? And what is the solution?

The Japanese speak of kokoro—character, essence, heart, spirit. The Samurai cultivated kokoro in themselves and those they mentored or trained. These breaches of morality, ethics, and law reflect a breakdown in kokoro—in character.

A search in the dictionary finds character associated with uprightness, trustworthiness, incorruptibility, honesty, a state of being whole and complete. Integrity is associated with these same antonyms.

“An individual is whole and complete when their word is whole and complete, and their word is whole and complete when they honor their word,” says Harvard Business School emeritus professor, Michael C. Jensen in an interview that appeared in The Magazine of the Rotman School of Management, Fall 2009. He draws a direct connection between integrity defined in this way and organizational effectiveness and productivity. So too for individuals and teams.

Is your word your bond? Is your team’s word their bond? That is, is it binding? In the daily practice of your work and life, is there consistency between what is said and what is done?

Common remedies are insufficient.

When a baseball player wants to hit a homerun, he doesn’t climb up in the stands where the scoreboard is and manipulate the numbers. He deals with what it takes standing in the batter’s box to powerfully and accurately hit the ball coming at him.

To resolve the root cause of our societal/business problems and to produce a home run in our performance as individuals, teams and organizations, we must deal with what is in the batter’s box of our business and life: our character, and our integrity.

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Barry Pogorel Leadership deals with the root cause of great performance, enabling you and your people to produce extraordinary results. Contact us to schedule a confidential conversation. 

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